FAQ’s

Frequently Asked Question

1. HOw can i become client?

Book a service with us to become a client. Priority benefits are available through loyalty, repeat visits, and maintaining good standing. Please include your VIN in the notes so we can ensure the correct parts and solutions are prepared in advance, with all required parts ready on the shop shelf before your appointment.

4. Do you use OEM or aftermarket parts?

We offer both OEM (Original Equipment Manufacturer) and high-quality aftermarket parts, depending on customer preference and availability & Compatibility

5. Do you take online payments on this website

No online payments. All payments are processed in-store or upon receipt of the work order, followed by an official company invoice issued through our authorized partners’ email.

2. whats purpose of ansarauto.ca

Ansar Auto is a developing AI-driven system website designed to connect customers with trusted local automotive repair professionals. Its core purpose is to improve service efficiency and planning on both sides. Instead of customers arriving at a shop and facing delays, “no availability,” or parts not being ready, the system helps coordinate everything in advance. This allows workshops to prepare properly, ensure the right technicians are available, and confirm that required parts are on hand before the vehicle arrives. This approach reduces wasted time, avoids unnecessary visits, and ensures repairs can be completed more efficiently and professionally for both customers and service providers.

3. Can I get an estimate before repairs begin?

Yes. We provide diagnostic assessments and cost estimates before performing any repairs upon requests & you have to pay an additional diagnostic fee for unknown issue.

6. Do you offer warranties on repairs?

Yes. Most repairs include a limited warranty on parts and labor. Warranty details vary by service type.

7.Is the pricing the same for walk-in service as it is for online bookings?

No, The prices displayed in the online booking system apply exclusively to scheduled online appointments. Walk-in without appointment and expedited services may be subject to different pricing

8) Do you charge the same rate for every type of vehicle?

No. Repair costs vary depending on the vehicle and the type of service needed.